Privacy Policy

Who we are

Balkanix (balkanix.com) is a regional discovery portal for places, businesses and experiences in the Balkans. You can reach the operator through the Contact page.

What data we process

We do not offer user accounts or registration. When you visit the site, our server and hosting provider automatically process technical data (such as IP address, browser type, and date and time of the request) in server logs, for security and reliable operation. If you contact us by email or form, we process the data you send us.

Cookies and similar technologies

The site uses only technically necessary cookies and storage, for example to remember your chosen language. Maps are loaded from OpenStreetMap servers, which receive your IP address when a map is displayed. We do not use advertising or analytics cookies. If this changes, we will ask for your consent first.

Legal basis and retention

We process technical data based on our legitimate interest in running and securing the site, and contact messages to respond to your request. Server logs are kept for a limited period only; messages are kept as long as needed to handle your request.

Your rights

You have the right to access, correct or delete your data, to restrict or object to processing, and to lodge a complaint with your national data protection authority.

Listings

Listings describe public places and businesses using publicly available information. If you are a business owner and want a listing changed or removed, please contact us through the Contact page.

Changes

We may update this policy from time to time. The current version is always published on this page.